What is the Student Success Center?
The Student Success Center is an award-winning, high-impact, dynamic community that treats every student like a VIP through a variety of peer coaching services. Success coaching empowers students to thrive both inside and outside the classroom, and it’s customized to individual interests, strengths, and needs. Demonstrating how the right person at the right time can change a life, Success Center coaches work with students on everything from transition (adjusting to college life) to transformation (realizing potential and dreams). Coaches answer questions about college life and provide insider tips and advice on academics, getting involved, finding scholarships, and more
The Student Success Center provides individualized and holistic peer coaching services to freshmen and sophomores on four ASU campuses.
Students are matched 1 on 1 with an upperclassman or graduate student from the same college, who serves as a personal connector, cheerleader, and catalyst for success.
What does the VIP² Peer Coaching program offer?
The VIP² coaching program offers academic support, information, skill development and advocacy that inspires and empowers first-year students, and equips them with skills to be successful in navigating their transition from high school to university. VIP² Peer Coaches are highly qualified and responsive upper division and graduate student coaches. VIP² conveys how important each individual student is to ASU. Freshmen are VIPs who receive VIP service that is friendly, personable, rapid, responsive, and that provides individualized attention to meet their particular needs.
Where is the Student Success Center located?
The Student Success Center is located in Interdisciplinary B, room 170 (main check-in for coaching appointments at the Tempe campus). There are also Success Center locations on the Downtown Phoenix (UCENT 171), Polytechnic (Admin 180B) and West (Fletcher Library) campuses.
What are the Student Success Center hours of operation?
The Student Success Center is open 8 a.m. — 5 p.m., Monday — Friday.
What are the unique benefits of the VIP² Peer Coaching program?
VIP² Peer Coaching program takes a holistic approach that considers inside and outside of classroom issues that affect first-year student success. Coaches assist with accessing services, give specific information and tools, and make referrals or help advocate for the student as appropriate. They are rapid, responsive and aim for a goal of immediate resolution. They are also accessible and convenient, offering their services in-person, over the phone, through Skype and even email.
How does the VIP² Peer Coaching program work?
The initial meeting between a coach and freshman is a 30-minute in-person introduction, needs assessment and goal planning meeting. During this meeting, the first-year student and coach reach an agreement on how they will proceed to achieve the student’s goals. The program is highly flexible and customizable. Students can elect to meet with their coaches on a regular basis (coaching typically occurs during an eight week cycle that is aligned with the academic schedule of classes), and communication can occur in person or via phone, email, text or Skype. If a student desires to see a coach more frequently, that can be accommodated on an individual basis. Coaches are eager and available to assist students throughout their entire freshman year.
Who does the VIP² Peer Coaching program serve?
The Student Success Center serves students who are first-time freshmen enrolled full-time, targeting over 6,000 students per year. Students are identified based on information from a variety of sources including: University Registrar and enrollment data for eligible first year students, self-referral and ASU referral. Students from the following predetermined colleges, units, programs or populations are not currently assigned Student Success coaches: Barrett, the Honors College, Walter Cronkite School of Journalism and Mass Communication, Ira A. Fulton Schools of Engineering, online first-time freshmen, Intercollegiate Athletics and veterans. If you are a freshman in one of these groups, but would still like to access the Student Success Center, please reach out to us and every effort will be made to support you in your first year at ASU.
I am an ASU Staff or Faculty member. I know a student that can benefit from coaching. How do I make a referral?
The Student Success Center takes referrals via email, phone or in person. We can also attend your class and provide a presentation on the benefits of coaching. To refer a student or to request a presentation, email firstname.lastname@example.org or call 480-965-3289.
How much does it cost to participate in the VIP² Peer Coaching program?
There are no fees to participate in the VIP² Peer Coaching program.
How do I participate in the Student Success Center or find out who my coach is?
If you would like more information or to participate in the Student Success Center coaching, contact us at email@example.com or call 480-965-3289.
How can parents connect their freshman student to VIP² Peer Coaching?
We will reach out to freshmen within the first two weeks of school inviting them to participate in our services. Parents may contact the Student Success Center program at firstname.lastname@example.org or call 480-965-3289.
I am not a first-time full-time freshman. Can I utilize the services of the VIP² Peer Coaching program?
The VIP² Peer Coaching program is designed specifically for first-time full-time freshmen. Students who are not part of this group are welcome to contact us, and we will be happy to connect those students with the appropriate university departments, services and resources.
Who are the VIP² Peer Coaches?
They are highly qualified and successful upper division and graduate students, typically with a cumulative average GPA of 3.5 or higher than a 3.0. They are leaders in their colleges and other academic activities. They are connectors to university resources, cheerleaders that encourage and motivate students while keeping the accountable and catalysts who help spur student success by modeling behaviors of a highly successfully ASU student. To learn more about our coaches, view their bios.
How are the VIP² Peer Coaches selected?
The competitive application process for First-Year VIP² Peer Coaches begins in the spring of the prior year. Applicants are selected based on their involvement as a college student including leadership activities and GPA. To apply to become a Peer Coach visit the student employment website: students.asu.edu/employment.
When did the Student Success Center open?
The Student Success Center opened its doors on October 1, 2012.